Shipping Policy

How long after ordering is my order shipped?

  • Standard Processing: Orders typically ship within 2-4 business days.

  • Expedited Processing (if selected): Ships within 24-48 hours (depending on order time).

Which carrier do you use?

  • Domestic (USA): USPS

  • International: Local postal service handles final delivery.

How long does shipping take?

  • USA: 2-5 business days

  • Canada: 4-10 business days

  • Western Europe: 5-15 business days

  • Australia/NZ: 5-15 business days

  • Rest of the World: 5-20 business days

Note: COVID-19 and customs may cause delays. Check your local postal service for updates.

What if I didn’t receive my order?

Email conatct@lovica.store with your order number, or use Live Chat (bottom-right of our site).

What about customs fees/taxes?

  • EU/International buyers: VAT or import fees may apply (paid by recipient).

  • We properly label packages for smooth customs clearance.

Shipping Insurance

  • Available at checkout (covers loss, theft, or damage).

  • Claims must be filed with our support team.

  • Non-refundable once shipped.

For more details, visit lovica.store.